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3771 Fernandina Rd, Columbia, SC 29210

Office Address

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(123) 456 780

Legal

Privacy Policy

On this page

  • Plumber Columbia SC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or request our plumbing services, how we use it, and the choices you have.

1. Information We Collect

When you visit our website, request a quote, or book a service, we may collect:

  • Contact details — name, phone number, email address, and service address.
  • Service information — details about the plumbing issue, preferred appointment dates, and ZIP code.
  • Message content — anything you submit through our contact or quote forms.
  • Technical data — IP address, browser type, device, and pages visited, collected automatically through cookies and similar tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and schedule service appointments.
  • Communicate with you about your booking, invoices, or follow-up service.
  • Improve our website, services, and customer experience.
  • Send occasional promotional offers, where you've agreed to receive them.
  • Meet legal, accounting, and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help us run our business, such as scheduling, payment processing, or hosting providers.
  • Technicians and dispatch staff assigned to your job.
  • Authorities when required by law, court order, or to protect our rights and safety.

4. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and support advertising tools such as Google Ads or Facebook Pixel. You can disable cookies in your browser settings at any time, though some site features may not work as intended.

5. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, loss, or misuse. While no method of transmission over the internet is completely secure, we work to protect your data at every step.

6. Data Retention

We keep your information only as long as needed to provide our services, maintain business and tax records, and comply with legal obligations. When no longer needed, information is securely deleted or anonymized.

7. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you.
  • Ask us to correct or update inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing emails or text messages at any time.

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will always show the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out:

Plumber Columbia SC

3771 Fernandina Rd, Columbia, SC 29210

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